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FAQ Erasmus University Rotterdam
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Who is eligible for accommodation? Foreign students connected with the Erasmus University Rotterdam are eligible for housing accommodation:
- Exchange students
- Undergraduate students
- Graduate students
- PhD students
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Why is there an income criteria for students seeking for housing? Since January 1st, 2011 the government prescribes strict limits of income for the accommodations offered. The most important limit is: the majority of the accommodations offered by a housing corporation may only be let to tenants with an annual income (in year 2012) below € 34.085,- (prices 01-01-2012). Therefore Short Stay changed the rent agreement with the next statement: "The tenant declares that his/her annual income is below € 34.085,- or an equivalent sum in another currency." If you have an annual income above € 34.085,- in the current year, you can contact Short Stay by email via eur@vestia.nl for more information.
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What is the available period of the rent agreement? The tenancy agreements are for a fixed and limited period of time only. Foreign students can apply for a period of full calendar months with a minimum period of one month and a maximum period of twelve months, starting the first day of the month and ending the last day of the month.
Should contact persons or students not take this in consideration, Short Stay will decide to cancel the application with prior notice.
Although international bachelor/master programmes may run for more months/years, students can only apply for reserved housing for the first twelve months of their programme. After this period they have to find accommodation themselves.
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Where can I get my key? For picking up your key, you have to make an appointment with the Residence Assistant of your building. The Residence Assistant is only allowed to hand out a key, if the you can show a proof of payment of the 1st period’s rent and deposit. Without a proof of payment of your rent, you will not receive your key. In this case you need to come to the office of Vestia Rotterdam Stadswonen and make the payment.
You should contact the Residence Assistant of the building, at least 7 days before arrival in order to make an arrangement to pick up the key. You find the contact information of the concerned Residence Assistant under accommodation.
- You can never check-in between 10.00 PM and 09.00 AM.
- If you fail to announce your arrival at least 7 days before arrival you cannot receive the key at arrival.
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When and how do I pay the rent and deposit? The rent and the deposit are essential to the reservation and need to be paid within two weeks after the student receives the final confirmation by e-mail.
- The amount of the deposit equals the amount of one or two month’s rent, depending the duration of your stay;
- When the rent and the deposit are not paid within two weeks after the receipt of the final confirmation, your registration and reservation will be cancelled.
In case of a reservation within two weeks prior to the commencement of the rental period, the amount has to be paid immediately when you have received the final confirmation.
You can transfer your payment to bank account number 28.50.47.558 at the Bank Nederlandse Gemeenten in The Hague in the name of Vestia Rotterdam Stadswonen (IBAN code: NL81BNGH0285047558 - Swift code: BNGHNL2G). Clearly state your name and room number in the transfer.
- Additional transaction costs for payments by transfer are to be borne by the tenant.
- In the case of a bank transfer, the date appearing on the bank account of Vestia Rotterdam Stadswonen shall be decisive.
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When and how do I pay the monthly rent? Tenant must pay the rent before the first day of each month by transferring the rent amount to bank account number 28.50.47.558 at the Bank Nederlandse Gemeenten in The Hague in the name of Vestia Rotterdam Stadswonen (IBAN code: NL81BNGH0285047558 - Swift code: BNGHNL2G). Payment of the rent is also possible at the office of Vestia Rotterdam Stadswonen (unless otherwise indicated by Vestia Rotterdam Stadswonen). Available options at the office are payment by Visa/Maestro or bank card; cash payments are not accepted.
Failure to pay or late payments will be fined with €10 per outstanding month.
- Additional transaction costs for payments by transfer are to be borne by tenant.
- In the case of a bank transfer, the date appearing on the bank account of Vestia Rotterdam Stadswonen shall be decisive.
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How can I check in? Your room will be available on the first day of the month from 2.00 PM. Your key gives access to the entrance door of the building, your room, the garbage disposal and the bicycle shed.
When you arrive in your room you need to fill in the inventory list to indicate the condition of your room and inventory prior to your occupancy. You must hand in the inventory list within 5 working days after arrival at the Resident Assistant or mail it to eur@vestia.nl
The costs of damages and any items missing from this inventory list will be charged to your deposit on your departure.
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Can I add extra furniture (f.e. microwave, coffeemaker) to my room? With your contract you received the inventory list of all the items which you’ll find in your room. A microwave, coffeemaker or television for example, is not included. You are allowed to add extra inventory to your room, however you are responsible to remove the extra furniture when you leave the room.
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How can I check out? The tenant has to vacate the residence on the last day of rent at 10:00 AM as stated on your rent agreement. The key should be returned to the Residence Assistant in person or left in an envelope with only your name on it in the mailbox of the Residence Assistant.
Vestia Rotterdam Stadswonen will send a letter proposing a date and time for the check out. The staff will provide residents with sign-up lists for checking out during the final week of the month. These appointments are necessary for the convenience of residents and to allow the staff to plan in advance. The final inspection will be processed by Vestia Rotterdam Stadswonen.
During the check-out, a staff member of Vestia Rotterdam Stadswonen will inspect the room/apartment, record any damage on the check-out form, obtain a forwarding address and obtain the tenant’s signature on the check-out form, stating the date of check-out. Failure to do any of the above constitutes an improper check-out and may result in additional charges against the guest’s account.
Make sure:
- The apartment, kitchen, shower & toilet are cleaned properly.
- The refrigerator is empty and clean.
- The garbage & empty bottles are in the containers outside.
- The heating and lights are turned off.
- The doors and windows are closed.
- The bed-linen is removed from the bed.
For more information also check our departure manual.
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Is it possible to switch rooms / continue my rent agreement? Tenant may request to be moved to another accommodation of Short Stay Housing Rotterdam or to continue their rent agreement. Requests can be made by mail: eur@vestia.nl
- Each request is assessed individually and depends on availability.
- When a request results in alternative accommodation, an administrative fee of € 75,00 will be charged by Short Stay Housing Rotterdam.
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Is bedding included? Vestia Rotterdam Stadswonen rents out her rooms excluding bed linen. It is possible to order your own Bedding Package. The Bedding Package contains a pillow, a duvet, a duvet cover and a sheet and the costs are € 60,-. This amount should be paid together with the payment of rent and deposit, so before arrival.
When you have ordered your Bedding Package we will make sure your Bedding Package is present in your room upon arrival. You can order your Bedding Package through our website after receiving the Final Confirmation.
Please use the following link to order your Bedding Package: shortstay.stadswonen.nl/beddingpackage
Please note: if you do not order a Bedding Package, no bed linen will be present in the room.
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Is kitchen inventory included? Vestia Rotterdam Stadswonen will rentout her rooms excluding kitchen inventory. As of August 2012 it will be possible to order your own Kitchen Package through our website. This applies to reservations starting from august 2012. On short notice we will provide more information on our website about the costs and how to order your Kitchen Package.
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Are the Short Stay buildings in reach of public transport in Rotterdam? Both the Short Stay buildings of Vestia Rotterdam Stadswonen as the educational institutions are in reach of public transport. For more information look at accommodation on this website.
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How can I contact Vestia Rotterdam Stadswonen and what are the office hours? Please check the contact page.
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